FAQ

Frequently Asked Questions

Do you offer any guarantees or returns on your products?

Aka Medical Supplies offers a 100% satisfaction guarantee on all of our products. If you receive the wrong item or if your package is damaged, please contact us and we will assist you in returning the product and processing a refund or replacement. Our customer service team is always available to help you with any issues or concerns you may have.

Which courier do you use for shipping?

We typically use FEDEX, DHL,UPS, EMS, or registered mail for shipping, depending on your destination. If you have specific shipping needs, please don't hesitate to contact us and we will do our best to accommodate them.

How long does it take for my order to arrive?

In Europe, it is 2-3 Days, in North America or Asia it is 5-7 days. Please note that these are estimates and actual delivery times may vary based on a variety of factors, including weather, holidays, and customs delays.

Do you offer bulk discounts on your products?

Aka Medical Supplies offers bulk discounts on many of our products. If you are interested in purchasing a large quantity of a particular product, please contact us for more information.

team memebers

Satisfied Customers

0 +

Successful Deliveries

0 %

hours support